Your words stay yours.
A plain-language account of what is stored, why it is stored, and how to remove it.
Last updated: September 12, 2026.
What is stored
Your conversation history and journal are stored and scoped to your account. We also store your email for sign-in, wrap-ups you choose to keep, mood check-ins, and basic technical logs needed to keep the service secure and working.
When the safety protocol triggers, we record only the tier reached and the timestamp. We do not record your name, account, message, or an excerpt in that safety record.
Why it is stored
Conversation history and saved wrap-ups let Moira carry the thread when you return. Journal entries and check-ins remain available to you inside your account.
Retention and deletion
Your conversation history and journal are kept until you delete them. From Settings, you can Delete this conversation, Delete all my conversations, or Delete my account. These controls permanently remove the selected information and cannot be undone.
You can also delete individual journal entries from Journal. For help with a privacy request, email hello@beingmybest.org.
What we never do
- Your words are never used to train any AI model, ours or anyone else's.
- There is no advertising during a conversation.
- We never sell or share health information.
- We do not contact anyone on your behalf when the safety protocol triggers.
Service providers
Specialized providers host the account system, securely store what you write, generate Moira's replies, deliver transactional email, and protect the site. They receive only the information needed for those functions.
Adults only
Being My Best is for adults 18 and older and does not knowingly collect information from children.